Revellers have branded a winter igloo attraction a ‘rip off’ after they have been served ‘moist meat’ on ‘filthy tables’ throughout a birthday celebration.
The group of 4 girls claimed the snow domes in Bournemouth in Dorset ‘have been nothing like the photographs’ with ‘no Christmas decorations in sight’.
Emily, 31, who was with the gang for her good friend Charlotte’s birthday, mentioned they needed to snigger off the £92 price ticket.
The advertising employee mentioned they have been gobsmacked when the waiter introduced out a tiny platter of ripped up ham and cheese slices for dinner.
She mentioned they have been pressured to order and pay for chips and garlic bread after ditching the venue.
The group of 4 girls (pictured, Emily and birthday woman Charlotte) claimed the snow domes in Bournemouth in Dorset ‘have been nothing like the photographs’ with ‘no Christmas decorations in sight’
EXPECTATION: The snow domes are pictured on the corporate’s Instagram account
REALITY: However photos taken by the group who visited present a a lot bleaker picture of the venue
The advertising employee mentioned they have been gobsmacked when the waiter introduced out a tiny platter of ripped up ham and cheese slices for dinner
However Emily and her associates have been left furious by their expertise, saying it didn’t appear like it did in photos on the web site.
She mentioned: ‘After we turned as much as the venue and noticed the snow domes we simply instantly began laughing as a result of we couldn’t imagine the photographs we’d seen in comparison with what was in entrance of us.
‘It was my good friend, Charlotte’s, birthday and we had all seen the advert on-line. We thought it seemed pretty within the photos.
‘There was a reasonably Christmas avenue and decorations, so we thought it could even be a pleasant and festive factor to do collectively.
‘It additionally mentioned that there have been some vegetarian choices accessible which have been nice as a few the ladies don’t eat meat.
‘So we booked it and paid upfront. We have been all excited a few pretty night time out collectively.
‘After we arrived we may instantly inform that it was nothing like the photographs. Our first intuition was to snigger as a result of we discovered it so humorous how completely different all the pieces seemed.
‘There was completely no decorations and no Christmas bushes in sight.
‘There wasn’t even any delicate furnishings contained in the domes to make it cosy, simply chilly, metallic backyard furnishings. It was freezing. We needed to hold our jackets on all night time.’
Emily (left, with Charlotte) claimed the desk was filthy and sticky and after they requested if it may very well be wiped they have been handed a tissue to scrub it themselves
She mentioned the ladies have been shocked and couldn’t imagine their eyes when the waiter appeared with the meals. Pictured: The dome throughout their expertise
Emily claimed the desk was filthy and sticky and after they requested if it may very well be wiped they have been handed a tissue to scrub it themselves.
She mentioned the ladies have been shocked and couldn’t imagine their eyes when the waiter appeared with the meals.
Emily added: ‘The plates have been dropped at us earlier than that they had even requested if anybody was vegetarian and we have been introduced with two plates of ham with what seemed like a cheese slice ripped up and positioned on high of the meat.
‘After we defined that this wasn’t what was marketed or what was anticipated, the waiter informed us that their chef was in Italy so that they weren’t doing correct meals.
‘We anticipated some superbly introduced platters with at the least sufficient meals on it to fill 4 adults.
Bournemouth Snow Domes says on its web site the expertise is ‘a Christmas like snow different’. Pictured: How it’s offered on-line
‘It simply seemed horrible and there was nothing supplied for the vegetarians within the group because the commercial had mentioned.
‘It wasn’t even edible because the meat seemed moist and sticky. So we needed to order and pay further for some chips and garlic bread.
‘And we got a glass of pineapple juice every as none of us have been ingesting, nevertheless, the drinks have been purported to be equal to the worth of a bottle of prosecco, which was £35 on the menu.
‘We felt very ripped off. As quickly as we ate the perimeters and drank the pineapple juice we left.
‘We have been lower than an hour and a half as a result of we couldn’t wait to depart. It was a disappointment from begin to end.’